Work Types and Employment Hero Timesheet API – Extended release
Beta testing of Work Types and the Employment Hero Timesheet API integration, announced with v9.11 in April, continues to progress well. This functionality lets providers map SupportAbility shift data to payroll Work Types and send categorised timesheet data to Employment Hero via API for approval and inclusion in Pay Runs, reducing manual payroll entry.
We have now made this functionality available to more providers who use Employment Hero or have expressed interest, and we will be in direct contact with those providers about this.
Further communications will be sent when Work Types and the Employment Hero Timesheet API are ready to be made available to everyone, along with the accompanying learning material.
If your organisation is interested in Work Types or the Employment Hero Timesheet API ahead of this being made available to all providers, please get in touch with us, and we would be glad to talk it through with you.
With the recent introduction of ‘subscription services’ in the NDIS Pricing Arrangements and Price Limits 2021 – 2022 effective January 2022, an update related to this has been made in the Generate Direct BPR process in SupportAbility.
This update ensures that the Activity ‘To’ Date is no longer limited to today’s date, thus allowing a future date to be selected, if required.
We are very interested to hear from providers who deliver subscription services to their participants so we may better understand this new option. We welcome feedback regarding this to support@supportability.com.au and give many thanks in advance for any insight that can be provided regarding this.
When searching for NDIS Supports in the NDIS Support Allocations window in the Activity record, the search results have been updated to list the available Support Items for the Client first, ahead of unavailable Support Items.
When saving changes made to the Client Status tab, SupportAbility now detects if five or more fields are empty.
An alert is provided upon attempting to save the record, in case this change may not have been intentional.
Please see the Client Status tab overview article for more information.
When adding Client Assessments, Client Assessment Scores can now be cleared if the wrong value is selected.
This is achieved by selecting the new cross icon on the right-hand side of the Assessment Scores.
When a Support Item that can be invoiced or claimed as a Short Notice Cancellation is added for an Absent Client in Finance Edit Mode, the Cancellation Reason of ‘Other’ is utilised by default and cannot be changed.
Therefore, it is recommended any Supports that need to be invoiced or claimed as a Short Notice Cancellation are added prior to Activity Sign Off, to ensure the applicable Cancellation Reason can be selected.
Web App | New Roster Enhancements
Several enhancements have been introduced to the New Roster in the Web App.
Grey Status Stripe for Signed Off Activities
- A new grey stripe now appears on Activity and Shift cards to indicate when an Activity is signed off or locked by Timesheet Batches. This helps Team Leaders quickly identify an Activity’s status.
Roster Colours on Calendar Popovers
- Site and Service colour coding now extends to popovers in the Daily, Weekly, and Monthly calendar views, improving visual consistency.
Improved Sorting in Timeline View
- Roster cards in the Timeline view are now sorted by modified date, so the most recently updated records appear first.
👉 Learn more here: New Roster View and Planning Tool
View Rostered, Recorded and Finalised Shift and Kms details on the Mobile App
View Rostered, Recorded (inc. Check In/Out time stamps where relevant) and Finalised Shift and Kms details when using the Mobile App via the new ‘View Time and Kms’ button.
This replaces the ‘Edit Recorded Time’ button in a Staff Shift after the Shift Sign Off or the Activity Sign Off has been completed.
View Mobile App Check In/Out and Recorded kms in the Web App
When the SupportAbility Mobile App is used to Check In/Out of shifts and/or Record kms, this data is displayed in the Staff section of the Activity record by way of a coloured status flag – green, amber or red, based on the difference in time/kms from the rostered to the actual.
Staff Members can see the status flags for their own shifts/kms, and Staff Members with access to the Activity and the Team Leader privilege can see the status flags for all Staff shifts/kms.
Status flags can be selected to view the Check In/Out and Recorded Kms data and synchronise this in the Web App where necessary, e.g. Recorded kms for reimbursement. Synchronising this overrides the original Staff shift time (essentially customising the shift time) or the Private/Company kms fields.
Please see the Viewing Mobile App Check In/Out data and Recorded kms in the Web App article for more information.Â
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View Agreed Hours and assess Potential Overtime risks to more easily identify the best match when filling Staff Shifts
Further to the updates in the last release, the ‘Change Staff Member’ modal has been expanded upon and now displays the Staff Members’ total ‘Agreed Hours’ and ‘Potential Overtime’ risk for their Agreed Period, i.e. Week or Fortnight, both inclusive of the selected Staff Shift, within the Pay Period.
It is important to note that data will only be displayed in these new columns once the Pay Period has been configured.
These columns have been added to further assist rostering teams, managers, and team leaders in better understanding which Staff Members are the most suitable to fill the Shift.
For more information, please review the articles:
