We understand that NDIS businesses generate a wealth of data. That is why we have made it simple to track and leverage your data to inform critical business decisions. Ensure relevant data is accessible and transparent, helping to support business operations on demand.
SupportAbility’s comprehensive tagging system can be used to intuitively categorise records based on specific attributes. Use these tags to generate reports, filter searches, segment mailing lists and more.
Generate NDIS funding statements with ease. Provide details of services delivered, expenditure, budget summaries and remaining balances in a clear and easy to read format. Statements can be exported or printed to easily communicate budget status to participants.
SupportAbility provides powerful document management tools that allow you to identify clients that are missing critical documentation such as NDIS Plans and Service Agreements before it becomes a problem. Quickly generate reports to proactively identify the upcoming expiry of NDIS Plans, Service Agreements and other important documents.
Ensure that all your staff have the required documentation such as NDIS Worker Screening Checks and police checks. Staff receive dashboard notifications when documents they are responsible for are due to expire.
Identify budgets with low funds using our detailed NDIS funding and budget utilisation reports. Locate clients with problematic over or under-spending patterns. Receive notifications when scheduling services with participants that are reaching their funding limits to ensure you always get paid for the services you deliver.
Make sure that you are always delivering services within funding budgets. Setup NDIS funding for clients, listing supports and budgets available for the services they participate in. Track budgets, expenditure, utilisation and balances with detailed statements and reports. Receive warnings and alerts when clients are running low on funds to ensure that you always get paid for the services you deliver.
Track and manage incidents with confidence using SupportAbility. Our incident register provides comprehensive incident management tools such as ISO31000 risk assessments. Manage incidents by conducting investigations, identifying opportunities for improvement and more.
Make your data accessible with graphical reports that showcase important information about your clients, their funding and their trends. Data is segmented into categories such as age, location, disability, Aboriginal and Torres Strait Islander identification statistics, country of birth and more.
SupportAbility alerts your staff about critical warnings and risks. Record client medical conditions and behaviours of concern that trigger warnings to provide critical information for staff to help manage and communicate potential risk. Our Client Warnings Report offers visibility across all clients, ensuring every staff member has accurate and up to date information.
Achieving goals and outcomes is the foundation and focus of every NDIS Plan. SupportAbility supports you in defining strategies, assigning responsibilities and planning communication to help each participant reach their goals. Quickly generate reports and statistics to measure goal progress for individual participants and your service as a whole.
Take the stress out of case note reporting. SupportAbility provides progress reports that showcase each client's progress towards their goals to manage traction and ensure NDIS compliance. Review and assess the quality of the evidence submitted by each staff member using our complete management system.
JobCo. Employment Services Inc. has been using SupportAbility as our NDIS client management system since 2018. The Customer Success Team are very helpful and responsive to our needs. SupportAbility has streamlined our client management, rostering and invoicing processes into one easy to use system. We don't know what we would do without it.
If you are looking for a "go-to" centre that allows you to see all your key data points in one spot look no further than SupportAbility. Staff, client, and funding information updates are available to all staff immediately. SupportAbility's currency with the complex NDIS price guide allows us to plan responsive client centred supports.
Implemented since 2014, we find SupportAbility user friendly and easy to introduce to our staff. It has excellent features in NDIS funding management, making Client invoicing and NDIS claims a breeze. Ongoing updates keep us up to date with current NDIS requirements. The SupporAbility team have always been professional and helpful throughout our journey.
WHR have greatly benefited from the comprehensive functionality of SupportAbility since we started using it in 2016. The ability to save client documents, pictures and videos of sessions, record our notes and track time which then easily imports into invoices has improved efficiency significantly.
The team at SupportAbility are flexible and responsive. We know that they are across the big issues as the NDIS changes and that we can rely on them. SupportAbility is our primary platform due to its genuine NDIS compliant architecture and broad application across our diverse service offerings.
SupportAbility has been fundamental to the success that Leisure Networks has achieved since subscribing in 2014, bringing together our business & services and has enabled us to expand our customer base significantly.