SupportAbility Mobile App v1.0.0
We are very excited to announce that the SupportAbility Mobile App is now available to download from the Google Play Store!
IMPORTANT – This is not yet available to download from the Apple App Store, and we are working with Apple to resolve this ASAP. As soon as this is available in the Apple App Store, a new notification message and release notes will be published to confirm this.
Whenever any information is entered or recorded in the Mobile App, this integrates with your organisation’s SupportAbility installation (Web App) instantaneously and is available to view immediately.
Summary of features
The first version of the SupportAbility Mobile App includes the ability to:
For more information and a preview of the available functionality, we recommend reviewing the following articles, as these include examples and screenshots:
New configuration options for each Service
The ability to configure the following for each Service in System Preferences in the Web App is now available:
Please see the Configuring Mobile App Check In/Out and Record kms by Service article for more information.
View Mobile App Check In/Out and Recorded kms in the Web App
When the SupportAbility Mobile App is used to Check In/Out of shifts and/or Record kms, this data is displayed in the Staff section of the Activity record by way of a coloured status flag – green, amber or red, based on the difference in time/kms from the rostered to the actual.
Staff Members can see the status flags for their own shifts/kms, and Staff Members with access to the Activity and the Team Leader privilege can see the status flags for all Staff shifts/kms.
Status flags can be selected to view the Check In/Out and Recorded Kms data and synchronise this in the Web App where necessary, e.g. Recorded kms for reimbursement. Synchronising this overrides the original Staff shift time (essentially customising the shift time) or the Private/Company kms fields.
Please see the Viewing Mobile App Check In/Out data and Recorded kms in the Web App article for more information.