We offer a range of subscription sizes to suit your organisation
All subscriptions include
All future updates
Daily Secure Backups
Strategic implementation guidance
Unlimited document storage
Unlimited client records
Remote access via tablets
Access to all modules and features
Generate NDIS payment requests
Out-of-the-box finance integrations
Out-of-the-box payroll integrations
Access to our knowledge base
On-demand training videos
Transform the way you manage client care.
How do subscriptions and pricing work?
What is the minimum contract period?
All SupportAbility subscriptions are annual and are paid for at the start of each subscription year.
How much document storage is included with each subscription?
Can we reduce our subscription fees if we’re not planning on using all available features?
Does each subscription include implementation support?
Each SupportAbility subscription includes strategic guidance and support, from our Customer Success team throughout your implementation and beyond. Training is provided through our library of on-demand videos built into SupportAbility. These videos, as well as the strategic and ‘How-to’ information located in the SupportAbility Knowledge Base are designed to help you get the most value from your subscription. During implementation, our Customer Success team will arrange online meetings at key stages of the implementation project to meet with your internal project manager and guide them through the process.
Im a sole operator. Whats the smallest subscription size you offer?
How do my staff receive training?
We find that this self-paced and on-demand learning environment, in combination with an internal discussion around your organisation’s processes, is what Staff require to understand SupportAbility and become proficient in its use.