Record important HR information and notes for each member of your staff. Categorise notes for ease of reporting and make sure any sensitive information is kept private. Delegate tasks and link notes to NDIS Practice Standards all in one place.
Our Customer Success team is here to make sure that you get the most value out of your subscription. SupportAbility provides unlimited email support to answer any of your questions. Learning resources are available in the form of videos and knowledge base articles, designed to help you every step of the way. Our team check in regularly with our providers, at any stage of their SupportAbility journey to ensure each organisation receives the support that is needed to achieve its goals.
Save time rostering. Guarantee staff availability with tools to manage standard working hours, leave and activity conflicts. Manage complex group activities with ease, replicate rosters and reduce administration overheads. Ensure shift coverage, set staff contract hours and monitor rostered hours all in one place. Make staffing simple with SupportAbility.
Create timesheets with ease. Export staff time and attendance data for simple integration with your payroll system. Allow staff to sign off at the completion of shifts and record their kilometres travelled for effortless payment and reimbursement processing.
Ensure that mandatory compliance documents such as NDIS Worker Screening Checks are all in place.
Track staff immunisations, training, qualifications and get notified before they expire. Record key information such as rostering availability, emergency contacts, performance reviews and more in one easy to use management system.
Manage the rostering availability for your staff. Set standard rostering availability for each staff member, monitor leave and manage overtime. Any potential availability conflicts are automatically highlighted when building rosters to ensure there are no gaps in care.
We understand just how important professional development is for any business. Record staff training, qualifications and certifications all within one management system. Conduct performance reviews to ensure quality of service and maintain key information with simple tools for attaching documentation and evidence.
Its our mission to support all our SupportAbility users to achieve success. That’s why we’ve recorded a wide variety of on-demand video tutorials which can be accessed at any time in our Learning Centre. This is complemented by our Knowledge Base which provides access to a range of articles to ensure you get the most out of your subscription.
Make sure your staff have access to the information they need and nothing more. SupportAbility allows you to limit access to records and information by assigning each staff member individual privileges. You can also allow temporary access that automatically expires to ensure that information remains protected.
Security is at the forefront of everything we do here at SupportAbility. Ensure that your data is always secure with comprehensive password policy controls. Configure and enforce minimum password strength requirements for all staff to guarantee security.
Have confidence in the security of your data with quality assured and integrity tested backups. SupportAbility is backed up every night in a secure location within Australia where it can be accessed at any time for disaster recovery purposes. Each nightly backup is retained for 30 days so you can be assured that your data is in safe hands.
JobCo. Employment Services Inc. has been using SupportAbility as our NDIS client management system since 2018. The Customer Service Team are very helpful and responsive to our needs. SupportAbility has streamlined our client management, rostering and invoicing processes into one easy to use system. We don't know what we would do without it.
If you are looking for a "go to" centre that allows you to see all your key data points in one spot look no further than Supportability. Staff, client, and funding information updates are available to all staff immediately. SupportAbilities currency with the complex NDIS price guide allows us to plan responsive client centre supports.
Implemented since 2014, we find SupportAbility user friendly and easy to introduce to our staff. It has excellent features in NDIS funding management, making Client invoicing and NDIS claims a breeze. Ongoing updates keep us up to date with current NDIS requirements. The SupporAbility team have always been professional and helpful throughout our journey.
WHR have greatly benefited from the comprehensive functionality of SupportAbility since we started using it in 2016. The ability to save client documents, pictures and videos of sessions, record our notes and track time which then easily imports into invoices has improved efficiency significantly.
The team at SupportAbility are flexible and responsive. We know that they are across the big issues as the NDIS changes and that we can rely on them. SupportAbility is our primary platform due to its genuine NDIS compliant architecture and broad application across our diverse service offerings.
SupportAbility has been fundamental to the success that Leisure Networks has achieved since subscribing in 2014, bringing together our business & services and has enabled us to expand our customer base significantly.