Choose how colours are displayed for your Shifts or for Activities in the new Roster
To make the new roster easier to interpret at a glance, you can now choose how the cards for Shifts and Activities are coloured, either by Site or by Service.
Please see this section of the New Roster View and Planning Tool article for more information.
New ‘Agenda’ (list) view of Activities for Team Leaders
In addition to the ‘Calendar’ and ‘Timeline’ views, an ‘Agenda’ view of Activities is now available.
This is similar to the List view in the old roster and can be useful when reviewing a large number of Activities, such as across multiple Sites or Services.
Please see this section of the New Roster View and Planning Tool article for more information.
The ability to configure a 7-day Pay Period is now available
In addition to a 14-day Pay Period, a 7-day Pay Period is now available.
Once configured, the Staff Member’s ‘Agreed Hours’ and ‘Potential Overtime’ information is calculated based on this and displayed when adding Activities or changing the Staff Member in a Shift in an Activity.
Please see the Configuring the Pay Period for your organisation article for more information.
Minimum Browser Requirement updates
The minimum browser versions now required to run the SupportAbility Web App optimally are as follows:
From the upgrade to SupportAbility 9.5 (November 2025), the minimum browser versions required to run the SupportAbility Web App optimally are as follows:
Google Chrome 125 – (May 2024)
Microsoft Edge 126 – (May 2024)
Firefox 126 – (May 2024)
Safari 15 – (September 2021) – no change
Safari (for iOS on iPad) 15 – (September 2021) – no change
For more information, please refer to the Supported web browsers and troubleshooting browser-related issues article.
