Beta testing of Work Types and the Employment Hero Timesheet API integration, announced with v9.11 in April, continues to progress well. This functionality lets providers map SupportAbility shift data to payroll Work Types and send categorised timesheet data to Employment Hero via API for approval and inclusion in Pay Runs, reducing manual payroll entry.
We have now made this functionality available to more providers who use Employment Hero or have expressed interest, and we will be in direct contact with those providers about this.
Further communications will be sent when Work Types and the Employment Hero Timesheet API are ready to be made available to everyone, along with the accompanying learning material.
If your organisation is interested in Work Types or the Employment Hero Timesheet API ahead of this being made available to all providers, please get in touch with us, and we would be glad to talk it through with you.
A new Change Log tab has been added to the Activity record, giving you visibility of changes made to an Activity record after this release.
This first iteration records direct, field-level changes made to an Activity, including:
Activity Details edits
Participant changes
Funding and allocation changes per participant
Activity Sign Off
Each entry shows the date, who made the change, and what changed, so Team Leaders and managers can see how an Activity has been updated.
This first iteration does not yet capture every change made to an Activity, and we will continue to expand what is recorded in future releases, including changes to Staff and Shifts, as well as changes that flow through to other Activities via replication. We will share more as this is extended.
Please see the Activity Change Log article for more information.
This release includes several enhancements to the New Roster to make it easier for rostering teams to work the way they prefer, based on feedback from providers using the new Agenda and Timeline views in day-to-day use.
In addition to Activities, Team Leaders can now see Shifts in the Agenda view.
Shift data now appears directly in the Agenda view, so rostering teams can see which specific Shifts still need to be filled without changing views.
Activities and Shifts in the Agenda view are now grouped by Service or Site (depending on your active ‘Colour by’ selection), rather than being listed alphabetically by Activity name.
This brings the Agenda view closer to the nested, grouped layout of the old roster’s list view that many rostering clerks found easy to scan.
Related Activities and Shifts at the same time now sit together under a clear group heading, with a secondary alphabetical sort by Activity name applied within each group. This grouping applies consistently across the day, week, month, and custom date range views.
When allocating a Shift via drag-and-drop in the Timeline view, you are now returned to that Staff Member’s row in the ‘Staff with Shifts’ section, with a confirmation message and a brief highlight on the newly allocated Shift.
Previously, after a drag-and-drop allocation, you had to scroll back up the page to see the allocated Shift again. For providers with large numbers of Staff, this was time-consuming. This change keeps you in context so you can keep working through your roster without losing your place.
Please see the New Roster View and Planning Tool article for more information.
You can now sort the Staff list in both the Change Staff Member modal and the Staff selection step of the Activity creation wizard.
The Agreed Hours, Potential Overtime, Work With Preference, and Available column headers are now clickable to sort the list, helping you quickly identify the most suitable Staff Member when filling or changing a Shift.
Sorting is applied within each Staff grouping, and the default order remains alphabetical by Staff Name.
Please see the How to fill ‘To Be Filled’ Shifts and change a Staff Member in a Shift article for more information.
Following the introduction of the Client Incident Report Export to CSV in v9.11, this release adds further search and navigation options to the Client Incident Report Export Search page (Reports > Clients > Client Records).
Client filter added, so you can narrow results to one or more specific Clients.
Client Incident Tag filter added, so you can narrow results to incidents matching one or more selected Tags.
Client Incident ID column added as the first column in the on-screen results, with each ID shown as a link that takes you straight to the corresponding Client Incident record, subject to your existing permissions.
Both new filters respect the same access controls already applied to this page, and the CSV export output is unchanged.
Please see the Client Incident Report Export article for more information.