For added security, several changes have been made to Uploading Documents in SupportAbility:

  • A whitelist of acceptable file extensions has been added
  • If the file name contains specific special characters, these will now be removed from the file name displayed upon upload
  • The file name for a Document is limited to 150 characters
  • The size of uploaded Documents is limited to 2GB

Please see the Uploading Documents article for more information and details about these updates.


Client Documents can now be linked to Routines in the Status tab.

Please see the Client Status tab overview article for more information.


Fix to ensure the Activity record is now saved when a Client Journal is added to preserve any changes.