Our Leadership team have been working with the SupportAbility team over the past 5 years when we first commenced our scoping for an integrated client and funding management system for Leisure Networks. We decided to progress with SupportAbility because we felt a strong alignment to the values of the organisation and appreciated their strong customer focus providing great support at a time of transition to the NDIS. Our staff are very satisfied with the ease of use of SupportAbility and we find it a simple system to introduce to new staff.
Over our journey we have worked in collaboration with SupportAbility to manage the challenges presented to us as the NDIA continues to mature their systems. As an organisation and as individuals, the SupportAbility team are always approachable and willing to find a solution to the issues that continue to arise. SupportAbility as a system continues to be refined and enhanced as both the SupportAbility team and users identify new opportunities for improvements.
We are very pleased to have invested in SupportAbility and this partnership with them.
>>> Libby Mears - Chief Executive Officer @ Leisure Networks
We have found SupportAbility to be user-friendly and useful for many facets of our business, and we are
delighted with the consistent updates which are implemented to accommodate our needs and the upcoming NDIS
initiative’s requirements. SupportAbility have provided prompt and friendly support to our staff when required,
clearly explaining the system and its capabilities while suggesting ways in which the system may be used to benefit our business.
It has been a pleasure to deal with SupportAbility through this business transformation.
>>> Deanne Holmes - Support Provider @ Marriott Support Services
Envisions Systems presented a solution to an unstructured system that MiLife Support Services has previously used to record
and house detail around clients, including funding, goals, file notes, complaints, incidents, behaviours,
medical conditions, reports and much more.
SupportAbility has provided the Organisation with a platform to move forward in a professional and comprehensive manner.
The benefits of the system are apparent the moment you start working with it.
It has been easy to demonstrate the efficiencies to the staff and they are all looking forward to working with it.
SupportAbility have been exceptional in assisting the Organisation to implement SupportAbility.
Their friendly, yet professional approach has made the implementation seamless.
They have listened to the business requirements and has dedicated time to adapting the system to meet them.
I have no hesitation in recommending Envisions Systems to any disability service provider
>>> Alison Lord - Quality Manager @ MiLife Support Services