NDIS software
for those who care
A cloud-based solution designed to streamline and simplify client management, service delivery and NDIS billing.
Key Features
- Supported implementation and staff training tools.
- Create a single source of truth for each client, from enquiry to service delivery, including secure document management and risk alerts.
- Complete case notes on the go. Link client goals with ease to perform assessments and report on progress.
- Prioritise security and privacy with multi-factor authentication and privacy controls. SupportAbility is ISO27001 Certified for Information Security.
- Built-in NDIS price guides with automated pricing updates.
- Claim in bulk for Agency managed clients using our portal integration.
- Simplify invoicing for self & plan managed clients with integrations for finance systems such as MYOB and Xero.
- Tools to manage short notice cancellations and claim rejections.
- Manage client budgets with visibility and control using our utilisation warnings & reporting.
- Incident management tools to aid escalation, investigations and reporting.
- Schedule group services and record travel & transport details for reimbursement or claiming.
- Manage your workforce with our HR, rostering, time sheets and leave management.
We offer a range of subscription sizes to suit your organisation
Pricing available on request
World class support
Unlimited support because your happiness is our priority.
We take feedback seriously. Here’s what some of our clients have to say:
“I was so happy with the response time and concise answers I received. thank you. Excellent phone call.” – Martin
“Quick response time – appreciate your assistance as reporting is so important now that we are getting some good data in. Reports functionality in Supportability is great!” – Jo
“Thank you! Each upgrade is making things much smoother.” – Sarah
Over 8k users across 100+ Organisations
$1.7B
NDIS Supports
Delivered
90k
NDIS Participants
Supported
12M
Case Notes
Recorded
135k+
Goals
Tracked
JobCo. Employment Services Inc. has been using SupportAbility as our NDIS client management system since 2018. The Customer Success Team are very helpful and responsive to our needs. SupportAbility has streamlined our client management, rostering and invoicing processes into one easy to use system. We don't know what we would do without it.
Lauren Kelly
NDIS Program Manager, JobCo. Eployment Services Inc.
If you are looking for a "go-to" centre that allows you to see all your key data points in one spot look no further than SupportAbility. Staff, client, and funding information updates are available to all staff immediately. SupportAbility's currency with the complex NDIS price guide allows us to plan responsive client centred supports.
Kat Bryan
Administration Manager, Colac Otway Disability Accommodation Inc.
Implemented since 2014, we find SupportAbility user friendly and easy to introduce to our staff. It has excellent features in NDIS funding management, making Client invoicing and NDIS claims a breeze. Ongoing updates keep us up to date with current NDIS requirements. The SupporAbility team have always been professional and helpful throughout our journey.
Erna Scott
Quality and ICT Coordinator, Blairlogie Living & Learning
WHR have greatly benefited from the comprehensive functionality of SupportAbility since we started using it in 2016. The ability to save client documents, pictures and videos of sessions, record our notes and track time which then easily imports into invoices has improved efficiency significantly.
Brad Dent
Managing Director - Occupational Therapist
, WHR Allied Health
The team at SupportAbility are flexible and responsive. We know that they are across the big issues as the NDIS changes and that we can rely on them. SupportAbility is our primary platform due to its genuine NDIS compliant architecture and broad application across our diverse service offerings.
Warwick Cavanagh
CEO, Bayley House
SupportAbility has been fundamental to the success that Leisure Networks has achieved since subscribing in 2014, bringing together our business & services and has enabled us to expand our customer base significantly.
Libby Mears
CEO, Leisure Networks Association
Request a demo
Please fill out the form below to request an online demonstration of SupportAbility.
"*" indicates required fields